This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. Shipping Info: All shipping is by Ground unless you specify express service Shipping costs are $10 for ground and $22 for second day air All shipments will be shipped with freight insurance to cover any damages during transport All International orders or from Alaska, Hawaii, APO/FPO & Puerto Rico will incur additional fees, depending on where they are being shipped All orders paid by credit card will be shipped to cardholders name only and to cardholders billing address Returns and Exchanges: Although all of our material is copywritten it is sometimes reproduced without authorization. Therefore, all purchases are final and are not refundable. For further details about the quality of our product please listen to one of our sample courses or look at some of our enclosed testimonials In the event that the price of an item has been labeled incorrectly we will adjust incorrect charges. We will replace any materials that are accidentaly damaged up until 6 months after the date of purchase. Make Contact: Phone: 877-662-2005 Email: sales@pmre.com Discrepancies: If the merchandise arrives damaged or defective, please contact us immediately If for some reason you receive a wrong product or incomplete shipment, you must notify us the same day you receive a wrong parcel so that we can send the appropriate package